Frequently Asked Questions

Please bring a copy of your I.D. and most recent insurance card. If you are currently taking any prescription or over-the-counter medications, please be prepared to share the names and dosages with us.

Yes, we do treat children over the age of 6 months.
However, if your child is 6 months old or younger and has a fever, he/she is best evaluated as an emergency call 112.

Payment for your medical care is requested at the time of service. If you have insurance, please note that most insurance plans include an up-front “co-pay” for which the patient is responsible. In addition, most insurance plans include a deductible. Many insurance plans also include a co-insurance payment (the patient is still responsible for a percentage of the dollar amount of each claim, above and beyond the deductible amount).

If you do not have insurance, you will be considered a “self-pay” patient.
We accept most major insurance plans, Medicare, and self-pay. We are in-network with most major insurance providers.We recommend you call your insurance company if you have specific questions about your insurance plan and coverage.

Health care insurance is intended to cover some, but not all, of the costs of medical care. If you have any questions about your insurance coverage, we recommend you call your insurance company to clarify the terms of your current insurance policy before receiving treatment.  In all medical settings, including U.S.Abroad Health Care, please be aware that the patient is ultimately responsible for payment of fees if there are problems with coverage from the insurance company.

If you have a primary care doctor, call him or her first. If appropriate, or if in doubt, call 1-1-2 or go to the nearest emergency room, or seek care at another immediate care center. The physician should be able to evaluate the situation and contact your doctor (if you have one) if you require admission to the hospital.

You can reach us by email or by calling 044.491.4398.  Questions submitted via email will be answered within 1-2 business days.

Non-covered services are certain procedures or diagnosis care excluded from coverage by the “fine print” of the insurance policy.  The most common reason for a visit to be denied by your insurance company due to non-covered services is a denial due to a pre-existing condition clause.

To avoid any “surprises” you, as the consumer, can:

• Clarify coverage issues in advance.
• Read and understand the terms and limitations of your insurance policy/contract.